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HOW TO BUY

The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully.The usage of this site and your placement of an order indicate an acceptance of these terms and conditions.

HOW TO ORDER
Please read the below information carefully before you submit an order for parts.
After you listed all the inquiry form, please send it to us.
Our staff will check the availability of the requested item and send you a confirmation
email containing the final price (item price + shipping fees).
If you are satisfied our final price (item price + shipping fees) , Please reply to describe
the acceptance of your purchase to the email.
And please make the payment by Bank Telegraphic Transfer or PayPal.
PAYMENT METHOD
We accept only payments made using the methods and accounts listed as below.
Once we receive your payment we will booking immediately and we will proceed the
shipping.For any questions, please do not hesitate to contact us at info@jp-carparts.com
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional
costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company or
when you pick the item up - do not confuse them for additional shipping charges.
We accept payments via the following means:
  • 1. Paying by Bank Telegraphic Transfer (over USD500.00)
  • 2. Paying by PayPal
    All payments must be made in full. We will only arrange the shipping once full
    payment is received.
    If you have any problem or delay in the payment procedure,please contact us promptly.
    Once the payment has been arranged, please send email or fax to us a confirmation of
    payment together with your proforma invoice number.
SHIPPING METHODS

DHL

DHL (EXPRESS WORLDWIDE)
We use DHL service, which delivers quickly and affordably to more than 220 countries
and regions at a reasonable price.
A large shipment can be handled whereas it can not be sent by neither EMS nor
International Package.
Delivery Areas:
We can ship parts to over 220 countries.
* Depending on the products, there may be restrictions for some countries and regions.
*Additional fees may apply for certain countries and regions.
Shipping Time
In most cases, From the period of shipment until arrive within 3 to 7 business days.
http://dct.dhl.com/input.jsp?langId=en&originCCId=JP
Note: our ZIP code/6008408 CITY/Kyoto
Other factors, such as national holidays, weekends, customs clearance, delayed
payments and shipping fee confirmation, might extend shipping times.
Please contact us for tracking numbers if they are not provided automatically.
You can also check the estimated delivery time by DHL.
Delivery fee varies depending on the destination country and weight/size of the order,
which includes any packaging if applicable.
We will send you a confirmation email containing the final price
(item price + shipping fees).
Please reply the confirmation email that we sent to you.
A weight-based rate table for DHL is provided below for your reference.
http://www.dhl.co.jp/en/tools/volumetric_weight_express.html/

EMS

EMS (International Express Mail Service)
We use EMS service, which delivers quickly and affordably to more than 120 countries
and regions.
Please note, several items on our site are too big to ship by our shipping carriers.
Please check as below link
http://www.post.japanpost.jp/int/ems/size/index_en.html
Delivery Areas:
We can ship parts to a lot of countries as below.
http://www.post.japanpost.jp/int/ems/country/all_en.html
*Depending on the products, there may be restrictions for some countries and regions.
*Additional fees may apply for certain countries and regions.
Shipping Time
In most cases, From the period of shipment until arrive within 5 to 15 business days.
Other factors, such as national holidays, weekends, customs clearance, delayed
payments and shipping fee confirmation, might extend shipping times.
Please contact us for tracking numbers if they are not provided automatically.
You can also check the estimated delivery time by EMS.
Delivery fee varies depending on the destination country and weight of the order,
which includes any packaging if applicable.
We will send you a confirmation email containing the final price
(item price + shipping fees).
Please reply the confirmation email that we sent to you.
A weight-based rate table for EMS is provided below for your reference.
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
RETURNS POLICY AND CANCELLATIONS
Goods are not returnable (Except the quality issue) and orders cannot be canceling.
For issues concerning defective products, please contact our customer service directly
for the goods return.
In the event that an order is return to Japan due to miss delivery, the customer may be
charged shipping fees.
ReasonMaybe customer given wrong address
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